June 2024 Flood FAQ's
June 23, 2024
View Additional Flood Information
Please visit this resource page for ways to receive help.
IMPORTANT ANNOUNCEMENT
The city wants to make residents aware of scams that are already happening online and in town. People are pretending to be Red Cross Volunteers & FEMA workers and they are asking for social security numbers and personal information. Please be cautious of links and emails AND people who are showing up to town.
Legitimate Red Cross and FEMA will all have vests, lanyards, IDs, etc. you can ask to see all their credentials. This is ridiculous we know but we want to keep the public safe from this issue as well.
If you have questions check out the post on our social media that links to our website RESOURCE PAGE.
The water is starting to get turned back on! It will be SLOW process as there are a lot of steps but we passed all tests and we can start the process of getting it back on! See below with the start of the process:
Water services are getting turned on for all non-affected areas north of Hwy 18. If you need water for drinking or cooking, please continue to use bottled water which is available at City Hall- 1303 10th Street. Please follow these water restriction guidelines and limit your uses for the greater good of the community:
ALLOWED USES: face & hand washing, less than 3-minute showers, hand washed dishes.
NOT ALLOWED: CLOTHES WASHING, LAWN IRRIGATION, CAR WASHING, DEEP CLEANING. LONG SHOWERS AND BATHS.
The City of Rock Valley will update via social media when water is safe to drink and use for cooking.
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¿ADIVINA QUIÉN ESTÁ BAILANDO? ¡VAMOS A TENER AGUA DE NUEVO!
Será un proceso LENTO ya que hay muchos pasos pero hemos pasado todas las pruebas y podemos empezar el proceso para volver a tener agua.
A continuación puede leer sobre el inicio del proceso:Están restableciendo los servicios de agua en todas las áreas al norte de la autopista Hwy 18 que fueron afectadas por la inundación. Si usted necesita agua para beber o cocinar, por favor, siga utilizando agua embotellada que se puede obtener en la Municipalidad - 1303 10th Street.Por favor, siga estas directrices de la restricción del agua y limite su consumo por el bien de la comunidad:
USOS PERMITIDOS: lavarse la cara y las manos, duchas que duren menos de 3 minutos, lavar los platos a mano.
NO PERMITIDOS: LAVAR LA ROPA, REGAR EL CÉSPED, LAVAR EL COCHE, USAR AGUA PARA LA LIMPIEZA PROFUNDA. BAÑARSE O DUCHARSE POR MUCHO TIEMPO.
La ciudad de Rock Valley le informará cuando el agua esté potable para beber y cocinar a través de las redes sociales.
The city has developed a donation plan partnering with Boyden-Hull Community School. We are blown away by all the requests for information to donate to our residents! Thank you for letting us get a plan in place and now we are ready to share it with all of you!The Donation Center will be opened from 9am to 1pm today, Sunday June 23 at the Boyden Hull Community High School, 801 1st St, Hull, IA 51239. Here are is our list of donation requests: https://bit.ly/FloodDonations2024
Any financial donations that want to be made can go to the Friends of Rock Valley Donation. These can be mailed or put in the drop boxes of either Peoples Bank or Premier Bank in Rock Valley.
PAYPAL - https://www.paypal.com/donate/...
VENMO - https://account.venmo.com/u/friendsofrv
These are the only 2 links to the VERIFIED Rock Valley donation account.
The city of Rock Valley has received many inquires about making monetary donations for the flood victims. You can drop off or mail a check written out to FRIENDS OF ROCK VALLEY to People's Bank or Premier Bank in Rock Valley.
People's Bank - 1230 Valley Drive, Rock Valley Iowa 51247
Premier Bank - 1004 21st Avenue, Rock Valley Iowa 51247
Thank you so very much for your generosity.
PAYPAL - https://www.paypal.com/donate/...
VENMO - https://account.venmo.com/u/friendsofrv
These are the only 2 links to the VERIFIED Rock Valley donation account.
If you would like to volunteer, please come to Cooperative Farmer’s Elevator to check in. Volunteer efforts will be mobilized at the Cooperative Farmer’s Elevator, East Parking Lot. We need volunteers to check in for safety and organizational needs. Even if you are coming to help family or friends, please come check in first.
Please allow the city to get organized and address most needed areas first.
*If you would like to request volunteer help, please let the workers at the Volunteer Check In Station know.
If you are a home owner in Rock Valley, and need more volunteers to help clean up, please call this number to get more volunteers sent your way. Thank you.
Hotline number: 712-227-1136
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Si usted es dueño de una casa en Rock Valley por favor llame este número para matricular la información de su domicilio en la base de datos. Estamos usando este recurso para conseguir ayuda para usted cuando lo necesite. Gracias.
Línea de atención 712-227-1136
FREE Shockwave disinfectant and cleaner has arrived at the ParkView Event Center. ShockWave is a disinfectant and sanitizer that is designed specifically for water damage and mold cleanup. It will kill mold and other organisms often found after a catastrophe. ShockWave can be used on most surfaces found in the home including: wood framing, carpets, floors, walls, kitchen and bathroom surfacesCome in the west entrance:
Friday, 6/28 4pm to 6pm Saturday, 6/29 9am to noon
• you will need to know estimated square footage
• instructions for usage will be available at pick up
*The Hegg corner parking lot is now a location for all cleaning products that are being donated to us to be delivered to. If you were affected by the flood in anyway, please take what you need from here!
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Hay desinfectante y limpiador Shockwave GRATIS en el Centro de Eventos ParkView. ShockWave es un desinfectante y sanitizador que está diseñado específicamente para daños por agua y limpieza de moho. Elimina el moho y otros organismos que se encuentran generalmente después de una catástrofe. ShockWave se puede utilizar en la mayoría de las superficies que se encuentran en el hogar, entre ellos: marcos de madera, alfombras, pisos, paredes, superficies de cocina y baño.Entre por la puerta oeste:
Hoy, 28 de junio - 4pm a 6pm
Sábado, 29 de junio - 9am a las 12 pm
- necesitará saber la cantidad estimada de superficie en pies cuadrados
- las instrucciones para usarlo estarán disponibles cuando pase a recogerlo
Starting on Saturday morning, meals will be located at Faith Church only. We have been absolutely blessed to receive the help from Mercy Chefs! They will be serving all lunch and supper meals through July 6th (or longer depending on the need).
Things to know:
- Meal Deliveries will still be provided. Volunteers will be coming into deliver the meals up and down the streets and at main locations.
- You can take a break and eat at Faith Church if you desire to as well.
- Breakfast will still be provided at Faith Church or delivered into the community also. This will be provided from another organization each day.
- If you own a business/organization, and you need meals delivered to you, please contact Ashley at the City Office to add you to the delivery list.
UPDATED SERVING TIMES
-Breakfast | 7:00am-8:30am (Please be mindful of Sunday church services)
Lunch | 11:30am-1:00pm
Supper | 5:00pm-6:30pm
We are asked to provide the volunteers to help serve and deliver these meals! If you are an organization or group that is wanting to provide volunteers, please use the link below to sign up:https://mercychefs.volunteerhub.com/vv2/lp/Iowafloodserve/
*The Hegg corner parking lot is now a location for all cleaning products that are being donated to us to be delivered to. If you were affected by the flood in anyway, please take what you need from here!
*We are asking that all food donations be put on hold for now. Ashley with the City Office is putting together a 'Future Donations' spreadsheet. Contact her if you'd like to donate any meals in the future at ashley@cityofrockvalley.com.
We have been abundantly blessed with food! Thank you so much to all who have donated food, volunteers, and more this week! We are more thankful than you know, and we wish we could individually shout each one of you out.
If you have water outside of your house and your basement is full, DO NOT pump your basement out until the water goes down or you could collapse your basement walls. There is too much pressure and that pressure could collapse your basement walls.
Yes but please make sure you track your hours and check in at the Volunteer Check In Stations.
If you are employed in the City of Rock Valley, please check directly with your employer about going to work tomorrow and this week.
City personnel are asking residents to please stay out until you have been given the all clear.
If you need a medication refill from the pharmacy, please call Hegg Health Center at one of the following numbers:
All prescriptions will be sent to SIOUX CENTER. If you are unable to get transportation there, we can help arrange pick up and delivery.
The city of Rock Valley is towing abandoned vehicles that were left on the streets to the east side business park near the GrandStay Hotel & Suites Rock Valley, IA. You may go to collect the belongings from your vehicles there. Thank you.
The city is getting many questions about power, here is some information directly from MidAmerican:
Call MidAmerican right away at 888-427-5632 if you think your home or business will be impacted by flooding. We can temporarily disconnect your services for your own safety if your electric and/or natural gas service is likely to be impacted by flooding. Once we can confirm the situation is safe, we will reconnect your service at no charge.
Be aware that we may proactively disconnect your service if it is necessary to prevent an emergency. We take this measure to ensure the safety of our customers or employees during a coming flood, or if it is requested by local disaster or city officials. If practical, we strive to notify you in advance of the need to disconnect your service for any reason.
Avoid standing water. Floodwaters outside may carry electrical current from downed power lines. Flooding in your home may also present a safety hazard if your electricity is not shut off beforehand.
Always assume downed power lines are energized. If you see any downed or low-hanging wires, do not go near them. Call us at 800-799-4443 to report an electric emergency.
Leave immediately if you smell natural gas. Call us from a safe location at 800-595-5325 to report a gas leak and request a free inspection.
Do not enter a flooded home or basement unless you are certain the electricity is shut off. If you aren’t sure whether the power is off, call us or a professional electrician.
Call MidAmerican to have your service restored. If your property sustained damage during the event, before service can be restored, an inspection may be required by city, county or state inspectors, or by professional electricians or plumbers. To have your service restored after repair and inspection, call us at 800-432-0586. Assistance is available 24 hours every day.